QUALITY POLICY

It is our commitment to provide safety services in the shipping industry through our worldwide network of service stations that meet the needs and expectations of our customers, our partners and other interested parties in compliance with the legislation and applicable regulations.

We assure that our services are planned and performed in a standard and controlled way following specific and defined procedures in the terms of our Quality System, which is consistent with the ISO 9001:2015 Standard.

Our continual objectives for the Quality are the following:

• The conduct of safe and reliable surveys, inspections and repairs.
• The compliance to the legislative and regulatory requirements.
• The business expansion and the increase of our customers’ database.
• The immediate and effective response to our customers’ requests.
• The increase of the customer satisfaction level.
• The reduction of complaints and non conforming services.
• The continual improvement of our technical resources.
• The continual training and development of our personnel.

The company’s management is committed that all the personnel will always adhere to the Quality System’s procedures and principles at their day to day activity and will utilize the most appropriate equipment for the purpose.

We assure that the company’s services will only be assigned to authorized and competent service stations that can prove their legitimacy and compliance with applicable requirements.

Our Quality Policy and data about the implementation of our Quality System may be provided to interested parties upon their formal request